Head of Service Centre - Business Finance
Michael Page
- Gurgaon, Haryana
- Permanent
- Full-time
- Project Controlling: Provide project finance support directly to local onshore Project Managers, partnering to deliver project financial success.
- Process Activities: Delivery of high-quality global Business Finance processes, to ensure accurately reported figures. Drive continuous improvement through standardisation and automation.
- Lead the development and operations of the business finance support centre into a more commercial minded and business outcome focused future, whilst also driving efficiencies in our process activities too.
- Develop people leadership of 100+ FTEs, including talent management, direction-setting, performance management, and has a strong focus on employee development and engagement.
- Create and set the organisational structure, processes, standards, behaviours and culture to cultivate and grow an excellent, larger project controlling function in the RSC.
- Strengthen and manage a business process ownership, fostering an innovation mindset to drive improvement. Grow team competences in BI reporting, automation, controlling, financial risk management and other required delivery skills.
- Develop clear career paths to both lower employee turnover and enable the development of the skills required for the future.
- Financially responsible for the Business Finance teams budget.
- Align and comply with legal and group policy requirements.
- Experienced leader with 10+ years of successfully leading leaders. You may have experience from Shared Service set up or BPO and worked for global multinationals with responsibilities for financial project controlling and/or business controlling units ideally within a project-based consultancy or project-delivery contractor. Experience with project-based revenue recognition, Estimate-to-Complete and project review techniques is a must.
- Previous experience of leading organisational and people development change; setting and creating structures to fostering growth of functional skills and developing a culture of innovation.
- Understanding of continuous improvement techniques (e.g. lean, Six Sigma etc.) to streamline processes, and experience of leading change management projects.
- Experience with internal controls setups.
- Excellent stakeholder relationship builder, communicator with an executive presence.
- Preferably a qualified accountant or hold an advanced accounting degree.
- Stakeholder satisfaction in global business units
- Employee engagement and low turnover
- Increasing support from Shared Service Centre
- Process quality and speed delivery KPI's
- Positively influence business results (e.g. Global working capital, through improved client invoicing)
- You will be part of the SSC Leadership Team, the Global Business Finance Leadership Team and also be part of our 600+ international finance community.
- Working very collaboratively with all stakeholders but particularly the global Business Finance community and other relevant stakeholders in IT, Operational Excellence, HR, etc.
- High levels of ownership and ability to deliver with speed despite ambiguity.
- Structured and objective in your work. High result-orientation.
- As a leader, you are a role model - not only for the people in your team but for colleagues in other parts of the organisation as well.
- You are responsible for making sure that we deliver value to all our stakeholders.
- You are responsible for developing bright minds. Employees look to leaders to learn and grow. As a leader, you should look for ways to foster an environment of equal opportunities for all, where people and teams feel safe and can thrive.
- You are a natural leader able to motivate multidisciplinary teams across geographical borders.
- As a person you are trustworthy, approachable with a high level of integrity and ability to act at all levels in the organization.
- You demonstrate critical thinking, a global mindset, performing effectively and efficiently to deliver high-quality results.
- Your communication skills are at a high proficiency level as well as your language skills. Fluency in English (written and oral) is a requirement.