Senior Technical Writer
Cimpress/Vista
- Bangalore, Karnataka
- Permanent
- Full-time
- Working with subject matter experts to obtain an in-depth understanding of products
- Producing easy-to-understand user documentation for user guides, tutorials, FAQs, online Help, and release notes
- Working with content in multiple formats including graphics, animation, and videos
- Reviewing and revising content to improve clarity and follow style guidelines
- Maintain existing content, working with experts to revalidate or update content
- Proactively identifying opportunities and methods for improving processes and tools
- Proven track record of producing concise, grammatically correct technical documentation and learning assets to aid product adoption and usage
- Familiarity with the Software Development Life Cycle and general software development. Experience using Confluence + Jira or other project management tools a plus
- Excellent interpersonal and relationship-building skills • A strong learning motivation and the ability to seek out and rapidly absorb complex technology domains
- Passion to thrive in a fast-paced, ever-changing environment and the ability to manage multiple projects simultaneously
- A proactive and open-minded attitude to resolving problems and delivering results.
- Strong attention to detail. Preferred qualifications: • Degree in English, Technical Writing, or a related field highly desirable.
- Strong English language skills demonstrating proficiency in technical communication
- An understanding of cloud computing, including cloud storage technologies.
- HTML and Photoshop or other image management skills