Manager - Global Trade and Receivables Finance Business Services
HSBC View all jobs
- Bangalore, Karnataka
- Permanent
- Full-time
- The overall objective of this role is to build Operations through effective and efficient implementation of migrations as an operational unit delivering high quality, high professional service
- The job holder is expected to support other team members in ensuring all migration of work, into the assigned Group Service Centre, are successfully achieved and handed over to the Operations team in the stabilized state. The jobholder is also expected to identify and deliver sustainable savings as per site Integrated Plan as well as other projects that might be assigned to him/her
- Ensure delivery of high quality service within Service Level Agreements to predetermined critical timescales, in joint collaboration with businesses across globe and functions
- Provide effective business management to offshore operations. Build trusting relationships with internal customers by consistently delivering value add consultancy services and delivery that exceeds expectations and positions HSBC for sustained success
- Ensure that transactions processed with in specified turn-around-time.
- Ensure that transaction processed are as per site-specific Standard Operating Procedures (SOPs) and highlight any procedural modifications in Standard Operating Procedures (SOPs) wherever required.
- Ensure strict adherence to internal guidelines and compliance aspects.
- Graduate from a reputed Institute or University in any discipline
- Willing to work on shifts
- Excellent communication and interpersonal skills
- Proven leadership and supervisory skills
- 08+ years of experience in trade operations and must be focused on providing world class customer service.
- Should be aware of Anti Money Laundering and sanctions screening procedures in Trade