IT Manager

• Delivery of IT services for all manufacturing operations and commercial operations in India with emphasis on the plants operating in the Taloja area. Being a teammate of the IT regional team and coordinating the delivery of IT services in the Asia-Pacific region is included.
• Operate IT processes following the guidance and direction from regional and corporate leadership teams to deliver the IT infrastructure & business applications necessary to sustain operations and grow revenues.
• Collaborate with the functional teams in the region including legal and commercial to ensure full compliance with local laws and regulations with the company's IT infrastructure and application implementations and ongoing support. This responsibility also includes IT security requirements.
• Operate from a service first mindset to provide best in class IT services to users and ensure that IT services are rendered according to global company standards at all company sites and plants.
• Be curious and continually seek out and implement approved improvements to the IT services delivered to employees, customers, and suppliers.
• Be an SAP information technology and business process ambassador driving adoption and educating business users on the benefits of the enterprise resource planning solution regionally and for the entire company.
• Lead local and regional projects using project management best practices and techniques to deliver the project outcomes on time and on budget.

• Drive the regional execution of the IT strategy and technology roadmaps to ensure lifecycle management of all IT infrastructure and applications is properly performed.
• Lead, manage and leverage vendor contracts, when designated, to ensure project outcomes are delivered and/or recurring IT services are delivered to the required service level agreement.
• Explore and recommend artificial intelligence (AI) technologies, including generative AI and agentic AI, to drive productivity and gain a competitive advantage to IT leadership.

• Communication: Excellent communication and interpersonal skills, with the ability to effectively convey technical information to non-technical stakeholders. English language is required for collaborating with the regional and global IT teams.
• Experience: Minimum of 3 years of experience in IT infrastructure and application management, with a proven track record of managing complex IT environments.

• Technical Expertise: Required knowledge includes Microsoft digital workplace tools, hybrid computing, network design fundamentals, IT security principles, help desk operations, user support, and endpoint management. Preferred skills include practical application of information security standards, security technologies, and SAP functional and technical experience.

• Project Management: Demonstrated proficiency in managing multiple concurrent small projects, effectively prioritizing tasks, and consistently meeting deadlines. Experience managing IT contracts and vendor collaboration is preferred.

• Problem-Solving: Demonstrates advanced analytical and problem-solving abilities, proficient in identifying and addressing technical challenges.

• Adaptability: Able to adjust quickly in a fast-paced, changing environment.

• Education: A bachelor's degree in computer science, information systems, equivalent work experience, or relevant professional certifications in information technology is required. PMI certification is preferred.

• Potential 20% travel time required.
• Due to the team structure, virtual meeting formats, time zone differences, and appropriate meeting times, extended work hours may be required.

Owens Corning