Product Manager

Bloomreach

India
Training
Full-time

24 days ago

Bloomreach is the world's #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:Discovery, offering AI-driven search and merchandisingContent, offering a headless CMSEngagement, offering a leading CDP and marketing automation solutionsTogether, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visitWe are looking for a Product manager to join the Bloomreach Discovery product team. Bloomreach empowers businesses to deliver personalized experiences across their digital channels. By combining the power of unified customer and product data with the speed and scale of AI optimization, Bloomreach ensures the right product is put in front of the right customer, every time. Customers get a shopping experience that's tailored to who they are and what they want. Businesses drive increased revenue, higher conversion rates, and above all, customer loyalty that lasts. Transformative commerce experiences, powered by personalization.You will be responsible for SEO and commerce integrations of our Discovery product. Our e-commerce Search and Recommendations product is an industry leading product - recognized by Forrester as a Leader in the . We power 25% of US & UK online retail traffic and are significantly investing into improving our e-commerce focused product suite utilizing the latest AI technologies. This role is part of our Discovery product team and will report into our head of product for Merchandising and Growth.Your responsibilities:

You are an expert voice of our users, which you use to inform product execution, delivering on complex features from inception to launching. You ensure our standards for quality are met so the features we ship meet the requirements you set and that these features are adopted by our users.
You collaborate with the head of product to shape our product strategy for the years to come of two products you'll be responsible for. You will be setting and executing on a strong vision that is based on data for how we will achieve the business outcomes we set in our big bets for two products:

Bloomreach SEO - that drives visibility and discoverability in search engines through organic traffic by optimizing indexing of pages through a Widgets API for items and related products as well as thematic pages.
Commerce integrations - to integrate pixel and feed data through commerce backends like Shopify, BigCommerce, Magento, Commercetools, Salesforce, SAP etc. Taking into consideration work on our SDKs and how to make integration easier for our integration partners
You own the strategic initiatives and develop the business case for new product improvements to existing products, and business ventures that help us in our go to market
You will be the subject matter expert for SEO and Commerce integration within our Discovery product, working closely with customer success teams and customers. You own the business outcomes end to end.
You will be researching market fit to drive product differentiation. You'll have a thorough understanding of competitors and our competitive market, which you use to build a differentiating product.
You translate feedback from customers, pair it with insights you retrieve through both quantitative and qualitative research that infuses your decision making and impacts product metrics
You rally stakeholders for the business outcomes we focus on to make sure the outcomes we care for as a company are met and are willing to make hard prioritization trade-offs between strategic projects.
You work with stakeholder teams across the company and customers to refine and extend the quality of output we deliver from product work to process improvements
You regularly report on our business outcomes and course correct where necessary
You track meaningful metrics to measure product success and leverage data to make informed decision. Adjusting strategies dynamically to achieve business goals.

You have the following experience and qualities:

Professional Experience

3 years in E-commerce, working for either a SaaS vendor, a leading E-commerce company, or E-commerce Systems Integrator
4-7 years experience in B2B SaaS Product Management
You have a deep understanding of SEO and experience working on it
You have some experience integrating or working with commerce backends
Proven success as a Product Manager (launching impactful features)
Experience working with globally distributed teams
Personal Qualities

Excellent oral and written communication skills, capable of effectively articulating product vision, decisions and value propositions to diverse stakeholders
Empathy for users, stakeholders and deeply understanding customer needs and challenges
Deep ability to understand how technical concepts & tradeoffs tie to business outcomes
Growth Mindset, highly collaborative, comfortable in a high ownership/high accountability environment with eagerness and curiosity to learn
Strong analytical skills to use data, market trends and evidence in decision making
Resilience and perseverance in the face of challenges and setbacks with a positive attitude towards solving problems

Your success story will be:

In your first 30 days you will focus on getting familiar with the organization

Understanding the product and organization, establishing relationships with key stakeholders, introducing yourself to key customers using these products and kicking off market analysis. This will help you shape a hypothesis around where to take the products you'll be responsible for.

In your first 60 days you will have a strategic framework to think about the improvements you'll want to make

You will finalize and present the strategic roadmap and vision for your products to the Discovery product leadership team for feedback. As you get your key performance indicators and dashboards in place to make sure you're tracking the right improvements. You will regularly participate in prioritization meetings and run your first project to prioritize an upcoming feature.

In your first 90 days you will have a good feel for how to start executing and conviction around your product strategy

You will oversee the launch of your first few feature releases made with the team and collaborate closely with PMM, services, sales and engineering to get the project shipped on time. You will help prepare materials that explain the enhancements' value propositions for customers and proceed planning for the coming quarter of feature work.After this you will keep full product ownership of your product features, taking priority calls with conviction that is founded in customer feedback to drive meaningful business outcomes.More things you'll like about Bloomreach:Culture:A great deal of freedom and trust. At Bloomreach we don't clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.We have defined our and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.We believe in flexible working hours to accommodate your working style.We work remote-first with several Bloomreach Hubs available across three continents.We organize company events to experience the global spirit of the company and get excited about what's ahead. * We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.The elaborates on our stellar 4.6/5 rating. The Culture score is even higher at 4.9/5Personal Development:We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. * Our resident communication coach
is available to help navigate work-related communications & decision-making challenges.*Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*Well-being:The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*Subscription to Calm - sleep and meditation app.*We organize 'DisConnect' days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.We facilitate sports, yoga, and meditation opportunities for each other. * Extended parental leave up to 26 calendar weeks for Primary Caregivers.*Compensation:Restricted Stock Units or Stock Options are granted depending on a team member's role, seniority, and location.*Everyone gets to participate in the company's success through the company performance bonus.*We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.We reward & celebrate work anniversaries -- Bloomversaries!*(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)Excited? Join us and transform the future of commerce experiences!If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.#LI-Remote

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