
Org Change Manager
- Chennai, Tamil Nadu Bangalore, Karnataka
- Permanent
- Full-time
- • Partners with the Global C&E Lead for TPRM, and acts as a thought leader to successfully embed the change.
- • Works with the Programme/ Project Managers (PM), Business Analysts, Design SMEs, HR Comms, other C&E team members and Business stakeholders across the enterprise to achieve the programme's objectives
- • Understand the project lifecycle and ensures all stages are managed appropriately in terms of user engagement
- • Provide strategic and tactical advice to drive sustainable change and partner with external vendors (where applicable) to successfully deliver th project's objectives and benefits
- • Create and implement Engagement & Learning strategies, and supporting execution plan. This will feed into the overarching C&E strategy and plan
- • Produce and own high quality and high impact materials within the C&E plan that drive user adoption and sustainability of change initiatives:
- o Stakeholder identification, assessment and engagement across locations and functions
- o Develop a tailored end user engagement strategy to target specific stakeholder groups, to drive adoption, using the Change Impact assessment as a foundation
- o As the project evolves, incorporate lessons learned into the engagement plan and continuously improve our engagement initiatives
- o Ensure identified business impacts are adequately addressed through business readiness plans, and engagement
- o Work with the rest of the C&E team to ensure consistent content and messaging across engagement, training, commuications and knowledge management
- o Support the execution of business testing, including User Acceptance Testing, Service Rehearsal Testing etc.
- • Partner with Group HR communications & People Capability to ensure key messaging and communication/ engagement strategy is aligned, consistent and utilizes standardized formats
- • Collaborate with leads from other HR and business projects to manage interdependencies, identify synergies and coordinate deployment.