incident manager

Mumbai, Maharashtra
Permanent
Full-time

1 month ago

-Major Incident Manager-B2Shift Should be comfortable with 24*7 working environmentExperience Atleast 3 years of experience in handling Major Incident or in a similar role.Location Hyderabad/BangaloreSkill Set : * ITIL Framework Knowledge

Excellent Communication Skills
Client Interaction Experience
Basic understanding on Technology/ Applications Architectures
Knowledge on Reporting
Familiarity with ServiceNow Tool
ITIL certified (Preferred)
Working knowledge of ITSM ticketing tools.
Superior writing skills.

Diverse Lynx

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