System Analyst -.NET, Node & React/Vue/Angular(4-8 yrs)

• We are looking for skilled Full Stack Developer with expertise in both frontend (React/Angular/Vue) and backend (Node/ .NET) development.

• As a Full Stack Developer at IncubXperts, you will play a crucial role in designing, developing, and maintaining robust and scalable technology solutions.

• This position requires a strong foundation in React JS/Vue JS. for frontend development, Node JS for backend development, and proficiency in working with SQL databases.

• Cloud hands-on experience is a must- AWS/Azure/GCP

• Maintain high standards of software quality within the team by following set practices and habits

• Collaborate with other software developers, business analysts and software architects to develop, test, and maintain web, mobile and desktop business applications built on various technologies

• Adhere to high-quality development principles while delivering solutions on-time and on-budget.

• Participate in project planning/Sprint planning, team mentoring exercises.

• Research on latest technology areas to build capability.

• Manage process changes, ensuring smooth implementation within the team and maintaining continuous business continuity. Experience in handing Incident Management, Request Managements.

• Provide first-level escalation support to the team in case of exception management.

• Troubleshoot technical issues about our product and integrations, including root cause analysis, investigative work tied to software issues, and escalation to our engineering team when necessary.

• Ingest all escalations, reproduce reported bugs, identify quick fixes, and document learnings on investigating, diagnosing, troubleshooting, and triaging issues.

• Provide detailed and researched information about escalating issues to developers.

• Provide Product Managers with insights related to issues and trends to inform the roadmap and feature investments when requested to do so.

• Actively engage with customers, maintaining excellent written and verbal communication skills. Answer customer concerns quickly with accurate information via email, live chat, and phone.

• Deliver accurate, complete, and valid information using our methods and tools.

• Enjoy the hunt to track down a bug or issue and be energized by fixing this for all similar users going forward.

• Last but not least - should be able to demonstrate a high degree of ownership and mentor juniors.

IncubXperts TechnoConsulting Pvt Ltd