Roles & Responsibilities Test application performance for potential bottlenecks, identify possible solutions and work with developers to implement those fixes. Install software applications necessary for employees to perform their roles and responsibilities. Manage and monitor all installed systems and infrastructure. Diagnose, resolve and document technical issues. Write and maintain custom scripts to increase system efficiency and toward automation. Providing support for MAC and PC and following protocols set in place for installing software. Provide Helpdesk and Remote Desktop support. Must have Knowledge of computer hardware, operating systems, and networking. Demonstrate a passion to learn and share the latest trends in technology. Exhibit the qualities of a quick learner in an agile-start-up environment. Possess strong oral and written skills. Should be willing to work in the night shift. Should have experience between 0 to 2 years. Required qualification can be BE/ BTech/ BCA/ BSc/ any PG degree. Workspace requirements Private workroom with the ambience to handle calls. Ready for Video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere. Good Internet speed (Above 50 MBPS Download and Upload) with the ability to be wired (LAN). Power backup (if you have frequent power cut issues). About us We are a Portland-based SaaS product company on a mission to empower businesses to work from Anywhere. Our global team of engineers, designers, testers, product experts, customer experience associates, and marketers come together to create a better way to work. Our products and services help businesses to be more productive, flexible, and scalable. Together, we can change the way the world works!