Research Analyst , Inbound

Lucknow, Uttar Pradesh
Permanent
Full-time

11 hours ago

DescriptionAt Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We're making history and the good news is we've only just begunJob Title: Research Analyst ( ICQA)Location: LKO1Summary:
Amazon is a highly data driven company highly obsessive about metrics. The Data analysts play a crucial role in creating unique reports from data available in multiple locations and providing vital insights into the root cause of quality defects and inventory adjustments.Job Deliverables:· Daily/ weekly/ monthly Research activities: Data mining and understand the reasons for Quality Defects
· Prepare and publish daily/ weekly/ monthly reports on inventory quality ( IRDR/ Large adjustments/ Unmatched X, Top20 reports/ HRV adjustments etc)
· Bin Management and control ( creation/ addition/ deletion/ bin locks)
· Conduct daily training and also will be responsible to conduct daily skill huddles
· Quality Feedback to associates
· Stand-in for Process Associate and the Area ManagerSkills required:
· Knowledge of problem solve tools
· Good in math and data analytics
· Proficiency in MS Excel ( knowledge of macros an added advantage)
· Basic Qualifications
· B.E ( Mech/ Electronics/ Elec/ IP) with min 4-5 yrs experience
· Experience in an analytical role in the Quality Assurance function preferred
· Business analysts in any of the Amazon teams who have a flair for data crunching and generating innovative reports that drive actions
· Prefer candidates with similar experience in Tier1 Auto-component/ Automotive Manufacturing/ Electronics Industry
· Preferred Qualifications
. Experience in troubleshooting/ problem-solving desired
· Strong analytical, math, data analysis, listening & communication skills
· Experience in analyzing shop-floor processes and trends and recommending improvements
· Knowledge of SQL/ Visualbasic is an added advantage
· Use of macros to simplify reports
· Internal Job Description
Job Deliverables:· Daily/ weekly/ monthly Research activities: Data mining and understand the reasons for Quality Defects
· Prepare and publish daily/ weekly/ monthly reports on inventory quality ( IRDR/ Large adjustments/ Unmatched X, Top20 reports/ HRV adjustments etc)
· Bin Management and control ( creation/ addition/ deletion/ bin locks)
· Conduct daily training and also will be responsible to conduct daily skill huddles
· Quality Feedback to associates
· Stand-in for Process Associate and the Area ManagerSkills required:
· Knowledge of problem solve tools
· Good in math and data analytics
· Proficiency in MS Excel ( knowledge of macros an added advantage)Daily/ weekly/ monthly Research activities: Data mining and understand the reasons for Quality Defects
· Prepare and publish daily/ weekly/ monthly reports on inventory quality ( IRDR/ Large adjustments/ Unmatched X, Top20 reports/ HRV adjustments etc)
· Bin Management and control ( creation/ addition/ deletion/ bin locks)
· Conduct daily training and also will be responsible to conduct daily skill huddles
· Quality Feedback to associates
· Stand-in for Process Associate and the Area ManagerKey job responsibilities
Shift and People managementBasic Qualifications- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with ExcelPreferred Qualifications- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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