Roles & Responsibilities Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and welcome guests. Answer questions and address complaints. Answer all incoming calls and redirect them or keep messages. Receive letters, packages etc. and distribute them. Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails. Housekeeping Management Stationary Management Able to handle Hotel Booking of Staff as well as for Guest. Air/Train Tickets Monitor office supplies and place orders when necessary. Keep updated records and files Monitor office expenses and costs Take up other duties as assigned (travel arrangements, schedules etc.) Attendance Management Help to team HR for theirs hiring process Coordinating with Trainer for Training schedule. Desired Candidate skills Required 2-5 Year of experience as front desk representative, agent or relevant position Familiarity with office machines (e.g. fax, printer etc.) Knowledge of office management and basic bookkeeping Proficient in English (oral and written) Excellent knowledge of MS Office (especially Excel and Word) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Should be graduate in any of steam.