Hello,At Reliance Industries Limited, we are committed to driving innovation, excellence, and sustainability across diverse industries. As one of Indias largest and most dynamic conglomerates, we offer exciting career opportunities for individuals who are passionate, forward-thinking, and ready to contribute to our vision of building a brighter tomorrow. We are looking for talented professionals to join our team and be a part of our journey toward shaping the future.Job Description1. Interact with customers on handset related issues2. Troubleshoot handset defects3. Handle handset related queries4. Record job entry in Customer Relationship Management portal5. Upgrade software of handsets6. Assemble / dismantle smartphones - unibody/duo body.7. Repair handsets by changing screen, speaker, mic, camera etc8. Repair handsets by PCB swap, charging connecter replacement etc9. Deposit of cash collected through service10. Verify handsets for exchangeSkills1. Customer Focus2. Communication skills3. Problem Solving skills4. Handset repair skills5. Knowledge of spares operations6. Knowledge of CRM SystemsExperience Required0 - 4 YearsEducation Required10+2 / ITI / Diploma, Certification in Device Care (Preferred)Fixed CTC for Vadodara Location : 2.5 LPA with other benefits.Employee Sub-groupExecutiveThanks & Regards,Hitanshi AroraTalent Acquisition TeamReliance Industries Limited9510439221
