Role: Client Success ManagerLocation: MumbaiWho are we?Design Qandy delivers personalized luxury interior and furniture design to Indias discerning homeownersand corporates. Led by prolific, seasoned luxury brand builders, internationally trained designers, world-classprofessionals and passionate, steadfast teams of turnkey project execution specialists. We seek excellencein design and are committed to bringing back trust and excitement in the design process.To know more about us, visit www.designqandy.com and https://instagram.com/designqandyWe are a lean team of high performing go-getters who take ownership of their roles in the organization.Debates and discussions are an important part of our culture and we encourage people to bring uniqueperspectives to the conversations.Most importantly, we love solving problems. If you think youre cut out from a similar cloth, wed encourageyou to apply for this role.What would you be required to do?Ultra-luxury sales opportunity to Source and Serve HNI and ultra HNI clients with luxury marketinginitiatives and acquaint them with the global standards of design that DesignQandy has to offerIdentify business opportunities by researching prospects through events, shows, cold calling, brandcollaborations with luxury car brands, iconic residential projects, high end consumer brands, and otheravenues.Arrange and attend meetings with lead designers, architects and clients and assist them inunderstanding our Design Philosophy and what we can deliverGive and arrange tours of the Gallery, Colab and Design Qandy- Marine Drive spaces to the client,taking notes on what their preferences are share internally, create a client profile, and assist andexpedite commercial conversationsConceptualize and execute events and customer engaging activities and constantly work on innovativeideas to generate leads via web based and direct sales channelsResearch the industry trends and provide constant inputs on how to make the brand have a strongpresence in the marketMaintain a record of all activities and meetings done on daily basis in a daily reporting format in asystematic way so that it can be pivoted for follow ups and analytics at any given time. Database couldbe of clients, partners, homeowners, commercial establishments, or any other consultant and shareit with management regularlyWhat skills are we looking for?Good Exposure or interest in luxury hospitality sales, or luxury holiday sales ex SOTC, Thomas Cook,High end wedding planning, Premium private banking salesExcellent customer handling skills, proven record in handling Ultra HNI and HNI clientsAbility, efficiency and exposure of luxury marketing, high end sales in addition to luxury designExcellent verbal and written communication, excellent sales pitching and presentation skills viaphysical/ virtual mediumsAbility to solve problems creatively.Skills needed:3-7 years experience as an individual contributor in a luxury brand or luxury sales or bespoke sale,luxury designMBA from a premium Institute or foreign university. Work experience with a luxury brand in/ directsales or the strategy teamsWhile we prefer a great track record in Luxury Sales, we also welcome candidates with limited experiencebut very high aspiration for luxury and an eagerness to go through a star rated rigorous training programto learn on the job to apply!