Digital Asset & B2B Experience Specialist

Synergy Resource Solutions View all jobs

  • Pune, Maharashtra
  • Rs. 5,00,000-7,00,000 per year
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
Greetings from Synergy Resource Solutions, a leading HR Management Consultancy Firm.Our client is Company of medical scrubs (dress for doctors and surgeons) who is looking for a skilled problem solver to join the team as Forecasting Analyst This company is Headquartered in Los Angeles, California, USA, with offices in Hong Kong and Shanghai. This is the world ’s largest manufacturer of medical scrubs (uniform apparel). They distribute their products through multiple channels including 3rd party retail, wholly owned retail ecommerce sites, and corporate branded sites.Job Position: Digital Asset & B2B Experience SpecialistExperience: 2-4 yearsOffice Timing: 3 PM to 12 PMWeekdays: 5 daysLocation: Pune (Work from office)CTC: 5-7 LPARoles & Responsibilities:The Digital Asset & B2B Experience Specialist will support Customer Experience (CX) and Marketing by managing the Binder Digital Asset Management (DAM) platform and maintaining the visual and navigational structure of our B2B ordering tools. This role ensures product images, catalogs, and digital content are accurate, well-organized, and presented in a clear, customer friendly way. The position is highly collaborative and requires strong attention to detail, comfort working with structured product data, and a working understanding of UX best practices.Key Responsibilities:Digital Asset Management (Binder):
  • Own day-to-day management of the Binder DAM platform
  • Upload, organize, tag, and maintain product images and digital assets
  • Ensure metadata, naming conventions, and taxonomy are consistently applied
  • Manage asset versioning and retirement in coordination with Marketing
  • Support CX and Sales with timely access to accurate product imagery
  • Troubleshoot missing, incorrect, or outdated assets
Image Catalog & Content Accuracy:
  • Maintain a clean and reliable image catalog aligned to product SKUs
  • Ensure imagery reflects current assortments, colors, and branding
  • Partner with Marketing to support launches, seasonal updates, and campaigns
  • Validate imagery used across B2B tools, CX workflows, and communications
B2B Ordering Tools - Visual & UX Support:
  • Maintain visual layouts, category imagery, and navigation structure
  • Support updates to thumbnails, banners, and product presentation
  • Identify usability and navigation issues impacting CX and customers
  • Recommend and support UX improvements
  • Assist with testing and validation of visual or navigational changes
Cross-Functional Collaboration:
  • Work closely with CX as the primary day-to-day partner
  • Collaborate with Marketing on asset standards, branding, and launches
  • Coordinate with IT and Product teams for platform changes and releases
  • Support documentation of standards and best practices
Required Skills & Qualifications
  • 2-4 years of experience in DAM, digital content, or eCommerce support
  • Hands-on experience with Binder DAM (required)
  • Strong organizational and attention-to-detail skills
  • Experience managing large image catalogs tied to SKUs or products
  • Basic understanding of UX principles
  • Strong written and verbal communication skills
Nice to Have
  • Experience supporting B2B ordering or eCommerce platforms
  • Familiarity with product data or apparel catalogs
  • Exposure to UX tools or usability testing
  • Experience working in a global support model
Success in This Role Looks Like:
  • Binder is trusted as the single source of truth for assets
  • CX teams can quickly find and use correct imagery
  • Fewer customer issues caused by missing or incorrect visuals
  • Clear, intuitive visual structure within B2B ordering tools
  • Strong partnership with CX and Marketing teams
Benefits for Employees:
  • Flexible Working Hours
  • Medical Insurance
  • Fun Friday
  • Team Outing
  • Festival Celebration
  • Monthly Team Meal
  • 5 days working
If interested, you may share updated resume with details of your present salary, expected salary & notice period.

Synergy Resource Solutions