Manager

• The candidate will be responsible for Bid Manage pursuits
• Manage the response process against RFI / RFP’s and ensure that all the milestone and deliverables get met in timely manner
• Identify inter dependencies and develop and overall bid project plan with tasks and milestones, deliverables and associated time lines
• Validate timely approval from heads of aligned functions
• Organize and initiate solutions workshops
• Facilitate pricing development work with pricing team and secure necessary approvals
• Provide best in class bid support to the sales team
• Support in winning bid for the business unit in end to end bid management of medium to large deals
• Ensure that the win rate is maximized through the appropriate and timely engagement of sales commercials and subject matter experts in the bid process
• Ensure consistent application of the organization bidding guidelines to all assigned pursuits
• Manage and coordinate stake holder relationship the Sales and Marketing and Delivery organization
• Part of highly competent team of qualified self-managed professionals from diverse academic and professional back ground
• High visibility combined with the opportunity to make an immense and significant impact on global service line
• Ability to play and active role in contributing to the growth and future of the business vertical. Ability to interface and network with the leadership and key decisions makers

• Below: Operating Leaders
• Above: Solutions Leader, Global Business leaders, Global operating leaders, Executive Committee members, Sales leader
• Support: Training, FP&A, HR & Process Excellence and Client Relationship Managers

• Clients: Various levels (, Process Managers, Client’s Project management Office, Client’s Leadership, DFOs)

• Efficiency in computers – MS Office and Accounting

• Obtaining proposal management experience
• Demonstrate previous exposure to contracts and an understanding of basic contract language
• Providing proven leadership and management experience
• Having extensive sales experience
• Possessing experience interacting with executive level staff

• Big-deal experience – Person should have proven experience in closing deals with ACV > $5M and TCV > $20M.
• Effectively identify and translate client needs into EXL services. Develop an understanding of customers’ business needs, matching them with EXL’s capabilities, and developing winning proposals for EXL.
• Work effectively across the EXL organization and partner with the appropriate team members to demonstrate the depth and breadth of EXL’s solutions.
• Ability to communicate confidently at the C-level to build meaningful internal and external relationships.
• Broad functional knowledge within the specific sector and able to connect with a variety of executive level stakeholders on their specific pain-points.

• Strategically minded and able to create a consultative and solution-minded sales environment.
• Aggressive, high-energy style who is motivated by winning.
• A “quick study” and “self-starter” – leads with an impatience for the status quo and a true sense of urgency…a forward thinker constantly focused on shaping the organization to meet and anticipate both near and long-term business issues
• Demonstrated ability to work in a multicultural global environment.
• Strong Communication & Interpersonal Skills
• Advanced presentation skills, coupled with solid executive presence and the ability to establish immediate credibility
• Good people management skills - highly professional in dealings with clients and co-workers
• Ability to deal with unexpected and/or delicate situations calmly and with sound judgment
• Ability to manage multiple projects and meet deadlines under pressure
• Ability to communicate effectively at all levels
• Demonstrated ability to work in a multicultural global environment.

• Minimum – MBA or equivalent professional qualification

• 10+ years of post-qualification experience
• Minimum 10 years in Bid Management preferably in a 3rd party BPO environment

EXL Service