Business System Analyst
Incedo
- Gurgaon, Haryana
- Permanent
- Full-time
from our six offices across US, Mexico and India. We help our clients achieve competitive advantage through
end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and
design capabilities coupled with deep domain understanding. We combine services and products to maximize
business impact for our clients in telecom, Banking, Wealth Management, product engineering and life science
& healthcare industries.
Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep
technology and domain experts, and global teams. Incedo University, our learning platform, provides ample
learning opportunities starting with a structured onboarding program and carrying throughout various stages of
your career. A variety of fun activities is also an integral part of our friendly work environment. Our flexible
career paths allow you to grow into a program manager, a technical architect or a domain expert based on your
skills and interests.
Our Mission is to enable our clients to maximize business impact from technology by
- Harnessing the transformational impact of emerging technologies
- Bridging the gap between business and technology
- Gather, analyze, and document business, functional, and system requirements for AI-enabled solutions.
- Translate business needs into user stories, process flows, use cases, functional specifications, and system requirements.
- Collaborate with business stakeholders, product owners, architects, data/AI teams, and developers to define solution scope and priorities.
- Support design of AI-driven use cases such as intelligent assistants, predictive analytics, recommendation engines, workflow automation, document intelligence, or decision-support systems.
- Perform gap analysis, impact assessment, business rule documentation, and process improvement analysis.
- Define data requirements, integration needs, workflows, and reporting expectations for solution implementation.
- Support UAT planning, test scenario validation, defect clarification, and business sign-off processes.
- Ensure requirements traceability across business objectives, functional specifications, and delivered solution components.
- Facilitate workshops, stakeholder discussions, and cross-functional alignment sessions.
- Contribute to change management, solution adoption, and business readiness activities.
- 7-10 years of experience in Business Analysis / System Analysis / Functional Consulting.
- Strong expertise in requirement gathering, BRD/FRD creation, user stories, use cases, process mapping, and business workflows.
- Experience working on enterprise applications, digital transformation, workflow systems, or data-driven platforms.
- Good understanding of AI/ML-enabled solutions, such as NLP, automation, predictive models, recommendation systems, or conversational AI.
- Experience with integration requirements, APIs, data flows, and system dependencies.
- Strong knowledge of UAT support, requirement traceability, and solution validation.
- Proficiency with tools such as JIRA, Confluence, Visio, Excel, or other BA documentation tools.
- Strong analytical thinking, stakeholder management, communication, and presentation skills.
- Experience working in Agile / Scrum and cross-functional delivery environments.
- Experience in AI-enabled enterprise platforms, automation programs, analytics solutions, or intelligent workflow tools.
- Familiarity with data models, reporting requirements, dashboards, and decision-support systems.
- Exposure to domains such as Life Sciences, Healthcare.
- Knowledge of cloud-based enterprise systems and digital product delivery.