Documentation: Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team. Build and Configuration: Build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase. Testing Support: Provide support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT). Best Practices: Advocate for and implement industry best practices in workforce management, process optimization, and system configuration. Effective Communication: Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts. Travel: Travel up to 25% may be required to meet with clients and support project implementations. Education: Bachelor's degree or equivalent in Computer Sciences or a related field. o Overall, 3 to 6 yrs years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor). o 3+ years of relevant experience in implementing Workforce Management software or similar domain is desirable. o Experience in implementing WFM modules like Time Keeping and Accruals is a must. o Prior experience in supporting functional testing, integration testing, and UAT.
