Business Analyst

Bangalore, Karnataka
Permanent
Full-time

8 hours ago

Ready to shape the future of work?At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.Inviting the applications for the role of CNI Quality Checker- Sr Associate/Business Analyst/Assistant Manager/ManagerIn this role as a Quality Checker (QC), you will be responsible for ensuring the accuracy and quality of Complex Non-Individual KYC processes and documentation. You will review and audit KYC cases completed by the Maker to ensure compliance with regulatory standards and internal policies. The role supports the bank’s obligation to identify, assess and monitor files of complex non individual customers.ResponsibilitiesAs part of the Quality Checker team, you will be responsible for:Perform quality assurance reviews of KYC documentation, customer due diligence processes in line with established quality frameworks and agreed SLAsIdentify, escalate, and report discrepancies or issues to Team Leads and/or relevant client stakeholdersEnsure full compliance with the applicable regulatory and internal policy requirementsProvide constructive feedback and actionable recommendations to support continuous process improvementCollaborate closely with KYC and AML teams to maintain high standards of quality, accuracy, and complianceSupport the training and mentoring of new team members on quality standards and regulatory expectationsDocument review findings thoroughly, including details of audits, data reviewed, rationale for conclusions, and supporting evidenceMaintain a strong focus on the quality and effectiveness of investigations while ensuring timely completion of assigned reviewsContribute to continuous improvement of KYC processes and controlsQualifications we seek in you!Minimum QualificationsBachelor’s degree from a recognized institutionExcellent verbal and written communication skills, with the ability to convey complex information clearly.Relevant year of experience as a QC with an overall relevant years of experience in end-to-end KYCStrong exposure to corporate clients (CIB, wholesale, or commercial banking)Relevant QC experience with multiple client types including Companies, Trusts, and Partnerships.Preferred qualificationsStrong analytical and logical reasoning skills to identify risks and red flags.High attention to detail with the ability to spot inconsistencies and quality gaps.Effective cross‑team collaboration and communication with KYC/AML and operations teams.Proactive and detail‑oriented approach, driving process improvements, optimization, and enhancements to quality frameworks.Why join Genpact?

Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
Make an impact – Drive change for global enterprises and solve business challenges that matter
Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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