Senior Technical Lead
Aristocrat
- Noida, Uttar Pradesh
- Permanent
- Full-time
- Provides advanced technical support and administration of the core infrastructure systems for Linux (Red Hat, OpenSuse, CentOS, Debian & Ubuntu).
- Works closely with the IT Manager, Senior Systems Engineers and Regional Service Delivery Manager to ensure exceptional customer service for all support needs. Resolves issues in a timely manner and enters resolution into the Service Centre tracking system as needed.
- Administration of the Linux system to ensure the deployment of applications, patches and building of Kernels. Moreover, ensuring that the patches are up to date.
- Provide disaster recovery protection to critical data by ensuring backup program is properly configured, administered, and maintained.
- Design and documentation
- Comprehension of ITIL methodology.
- Must be customer service oriented and have exceptional verbal communication skills.
- Should be comfortable in working in Shifts.