
Asset and Configuration Manager - L1
- Gurgaon, Haryana
- Permanent
- Full-time
RESPONSIBILITIES
- Populating the CMDB
- Ensuring the pre-defined activities are aligned with the Change Management process
- Ensuring the CMS provides accurate and up to date information.
- Ensuring regular snapshots and Configuration Baselines are taken and protected
- Triggering an auditing process on the CMDB
- Implementing a Communications plan upon changes in the CMDB, using the RACI model.
- Ensuring backups are taken as appropriate
- Considering the usage of a Definitive Media Library as appropriate.
- Making recommendations for Service Improvement Plans
- Ensuring the Service Asset and Configuration process is performed as designed.
- Developing a Service Asset and Configuration Management process m
- Ensuring the Service Asset and Configuration Management process is fit for purpose.
- Ensuring process description meets objectives
- Sponsorship, design, and continual improvement of the process and its metrics.
- Following the organization's policies relating to employment
- Good analytic and decision-making skills.
- Good communication skills.
- Good presentation skills.
- Must have conflict resolution abilities.
- Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines
- IT hardware and Software setup, management and troubleshooting capabilities
- Configuration Management experience on document control, source code management, and Defect Management tools
- Should be able to create a CMDB repository
- Should have understanding of the software development lifecycle
- Experience of working in a multi-site environment
- Extensive experience with SCM tools and with build automation software
SAP as service providerWe use the following session cookies, which are all required to enable the website to function:
- "route" is used for session stickiness
- "careerSiteCompanyId" is used to send the request to the correct data center
- "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor
- "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another