Starmark Software - Executive - Customer Support - International Voice Process (1-3 yrs) Bangalore (After-Sales/Customer Service)

Starmark Software Private Limited

Bangalore, Karnataka
Permanent
Full-time

28 days ago

Customer Support - Patient Calling (US Healthcare)Responsibilities:- Patient calling representatives address patients' concerns about their accounts- Help with billing issues and negotiate to collect unpaid debt- Their duties include creating payment plans and taking patients' payments- When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering thepayment- Good phone communication skills help working with patients and clearly explaining policies and details.Desired Candidate Profile:- Experience in AR calling is an added advantage- Excellent verbal and written communication skills- Good knowledge in MS Excel and word- Flexible with Night shift timings- Adaptability and willingness to go the extra mile when needed.EXPERTISE AND QUALIFICATIONSCompetencies required- Basic Computers- Analytical- Excellent Written and Verbal communication- Domain (ref:updazz.com)

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