Manager - Technical Support

Vodafone Idea

  • Guwahati, Assam
  • Permanent
  • Full-time
  • 25 days ago
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. Role TM-Inventory Management Job Level/ Designation M1/Manager - Inventory Function / Department Technology/O&M (RAN & MW) Location Guwahati Job Purpose Ensuring 100% availability of Inventory in network Key Result Areas/Accountabilities Through knowledge of all active equipment's in network and its functionality and criticality. Ensure 100% availability of assets in sites with respect to capitalised books. Ensure 2% spare availability in each zone and circle ware house for each module. Ensure functionality of spare module before sending to zones. Formulate strategies to deal with situations when spares are not available due to various reasons. Follow up with OEMs to ensure timelines of RS&R as per SLAs. Coordinate with zones for asset availability audit, spares and RS&R. Monthly sign off on active inventory & R&R items. Site wise Installed equipment's Data Base to be maintained. 100% compliance to be maintained in CXX & NSS data updation. Core Competencies, Knowledge, Experience Well secured knowledge in all active elements in network up to card level. Excellent analytical, people interaction and computation skills so that to maintain a 100% available circle network asset list Proactive approach to ensure sufficient spares of network elements both in zones and circle ware house Well versed in coordination between field engineers and ware house team so as to move assets quickly between zones or between circle warehouse and zone in case of emergencies. Must have technical / professional qualifications Experience: 5-10 Years. Qualification: BTech - ECE/EEE/CSE Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

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