Responsibilities:- Build product and domain expertise by understanding product functionalities, market positioning, competitive landscape, product market fit and so on- Establish and maintain healthy relationship with partner teams, prospects and customers in various geographies- Own and meet assigned sales targets (co-owned by channel managers) by working closely with partner sales teams- Collaborate with various internal functions like presales, customer success, marketing, and support to ensure seamless support for partners and customers- Understand local markets thoroughly including factors influencing buyer's decisions like economy, technology, and so on- Assist partners on issues with conversions, objection handling, providing necessary resources to achieve closure- Discover and implement new / market-specific lead generation exercises to supplement inbound lead generation, working closely with marketing teams and reseller sales teams- Be the single point of contact for partners for all things technical- Provide L2 support and follow up for partners on customer queries- Arrange online training sessions and ensure partner is upto to speed with what's new in the product- Handle incoming support tickets from partners, manage escalations from partners/customers (ref:updazz.com)