
Data Science Specialist
- Pune, Maharashtra
- Permanent
- Full-time
Responsibilities for this role include but are not limited to:
- Developing strategies to identify and mitigate inefficiencies in support operations for ExaScaler and SFA systems.
- Automating the collection and analysis of logs to reduce support resolution times.
- Designing and implementing real-time health scoring systems and dashboards for quick assessment of system status.
- Enhancing the search functionality of the knowledge base using natural language processing (NLP) algorithms.
- Developing a recommendation engine to suggest relevant articles and solutions based on context.
- Implementing machine learning algorithms to detect duplicate issues in Jira and providing automated merge suggestions.
- Creating and maintaining a centralized database of available patches and developing automated notifications for relevant patches.
- Collaborating with support engineers, sales engineers, and other stakeholders to understand requirements and deliver effective solutions.
- Documenting solutions, including implementation details and user guides, and providing training to support teams.
- BS/MS in Data Science, Computer Science, Computer Engineering, or equivalent degree/experience.
- 4+ years of experience in data analytics, machine learning, and automation.
- Proficiency in programming languages such as Python, R, or Java.
- Experience with data processing frameworks like Hadoop, Spark, or similar.
- Strong knowledge of machine learning algorithms and frameworks (e.g., TensorFlow, Scikit-learn).
- Familiarity with natural language processing (NLP) techniques and tools.
- Experience with database systems and SQL.
- Strong problem-solving skills and ability to work with large datasets.
- Excellent communication skills and ability to collaborate with cross-functional teams.
- Self-starter with the ability to work independently and manage multiple tasks.
- Knowledge of distributed systems is a plus.
- Familiarity with version control systems like Git.
- Experience with issue tracking and CI/CD tools such as JIRA, Jenkins, Gerrit, and GitHub is useful. DDN: