Technology Support Engineer
- Gurgaon, Haryana
- Permanent
- Full-time
Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills : Microsoft Intune
Good to have skills : Apple macOS Management, Workplace Technology Solutions
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time educationSummary: As Senior Intune Administrator / Intune Architect you will be a responsible Architect and implement enterprisewide Intune strategies, lead security hardening, and drive automation at scale. Roles & Responsibilities: - Design and implement enterprisewide Intune solutions. - Architect Zero Trust security models integrating Conditional Access and Defender for Endpoint. - Lead Windows Autopilot deployment strategies. - Automate endpoint management using PowerShell, Microsoft Graph API, and Logic Apps. - Troubleshoot complex Intune and securityrelated issues. - Develop compliance reports and align policies with regulatory frameworks. - Provide mentorship to junior administrators and work with IT leadership. Professional & Technical Skills: - Expert knowledge of Intune, Autopilot, Conditional Access, and Defender for Endpoint. - Strong experience in security hardening, compliance, and enterpriselevel endpoint management. - Advanced automation using PowerShell, Microsoft Graph API, and Logic Apps. - Strong understanding of Zero Trust security frameworks and IAM integration. - Leadership and mentorship abilities. - Strategic thinking and decisionmaking. - Strong communication and stakeholder management. - Ability to align technical solutions with business objectives. Additional Information: - The candidate should have a minimum of 5 years of experience in Microsoft Intune - This position is based at our Gurugram office - A 15 years full-time education is required - MD102 + Microsoft Certified: enterprise Administrator Expert (Must) - ITIL v415 years full time educationAbout Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us atEqual Employment Opportunity StatementWe believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.