
Front Desk Manager
- Gurgaon, Haryana
- Permanent
- Full-time
- Front Desk Operations & Hospitality: Serve as the first point of contact by greeting and assisting visitors, vendors, and candidates with a high level of professionalism and warmth.
- Communication Management: Manage front-office email queries with prompt and accurate responses, ensuring seamless redirection when necessary.
- Travel & Accommodation Coordination: Support employees by arranging travel and accommodation logistics efficiently and cost-effectively.
- Reception & Waiting Area Oversight: Ensure the reception and waiting areas are consistently clean, well-maintained, and welcoming.
- Log Management & Security Compliance: Maintain accurate records for courier services, visitor check-ins, and security-related documentation.
- Executive Support: Provide scheduling assistance, meeting room coordination, and travel planning for senior managers.
- Document & Presentation Preparation: Draft and design presentations, internal reports, and communication materials as required.
- Facility & Vendor Liaison: Act as the go-to person for office maintenance, cafeteria services, security coordination, and vendor management.
- Office Supplies & Equipment Maintenance: Monitor inventory levels, manage procurement of office supplies, and ensure all equipment is fully operational.
- Administrative & Compliance Documentation: Maintain detailed administrative records including contracts, bills, expense reports, and documentation for audits.
- Facility Operations Oversight: Supervise day-to-day office maintenance, repairs, security arrangements, and housekeeping vendor compliance.
- Bachelor's degree or diploma in Administration, Hospitality, or related fields.
- 5-7 years of experience in a front desk, or receptionist role in ITES/BPO/Banking settings.
- Excellent communication skills in English; knowledge of additional languages is a plus.
- Familiarity with office software (MS Office, Google Workspace) and phone/email systems.
- Pleasant personality, customer-focused attitude, and multitasking ability.