SNOW Custom App_Technical Consultant
Fujitsu View all jobs
- Pune, Maharashtra
- Permanent
- Full-time
In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties:
- Design, develop, and implement robust solutions within ServiceNow, with a strong emphasis on Sales Order Management workflows and functionality.
- Lead the development and enhancement of the ServiceNow Service Portal, creating intuitive, user-friendly interfaces and custom widgets using HTML, CSS, and AngularJS.
- Develop and maintain integrations between ServiceNow and external systems using REST and SOAP APIs, ensuring seamless data flow and process automation.
- Collaborate with business stakeholders to gather requirements for Sales Order Management and Service Portal initiatives, translating them into technical specifications.
- Configure and extend ServiceNow modules, including Service Catalog, Incident, Problem, Change, and Request Fulfillment, as needed to support Sales Order processes.
- Implement and maintain ACLs, business rules, client scripts, UI policies, and other platform features to meet functional and security requirements.
- Provide technical guidance and support for the ServiceNow platform, troubleshoot issues, and ensure optimal performance.
- Participate in code reviews, technical design sessions, and contribute to the overall technical strategy of the ServiceNow platform.
- Stay current with ServiceNow releases, new features, and best practices, particularly regarding Service Portal and integrations.
- Contribute to the development of Fujitsu IP solutions in ServiceNow.
- Coach and advise other Developers.
Skills and Experience Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 5 years of hands-on experience as a ServiceNow Developer.
- Demonstrable experience with Sales Order Management processes within ServiceNow.
- Strong expertise in ServiceNow Service Portal development, including custom widgets, pages, and themes.
- Proficiency in web technologies: HTML, CSS, JavaScript, and AngularJS (or similar JavaScript frameworks like React, Vue).
- Extensive experience developing and consuming REST and SOAP web services for integrations.
- Solid understanding of the ServiceNow platform architecture, data model, and development best practices.
- Experience with Service Catalog, Request Fulfillment, Workflows, and Flow Designer.
- Ability to translate complex business requirements into technical solutions.
- Excellent problem-solving, analytical, and communication skills.
- ServiceNow Certified Application Developer (CAD)
- ServiceNow Certified System Administrator (CSA)
- Certified Implementation Specialist - IT Service Management (CIS-ITSM)
- Experience with other ServiceNow modules such as ITSM, ITOM, ITBM, or HRSD.
- Excellent analytical and problem-solving skills
- Excellent verbal and written communication skills
- Strong presentation development and Customer Presentation skills
- Successful teamwork experience & demonstrated leadership abilities.
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