Senior Manager, Collection Analytics
Oportun
- India
- Permanent
- Full-time
- Set up new control processes and automate existing controls to ensure Collection strategies are correctly applied
- Support new database, infrastructure, and platform migrations for the team
- Develop automated reporting for Collections & Customer operations
- Gain deep understanding of the collections portfolio and conduct insights driven analytics to identify opportunities for improvement
- Help implement, refine, and monitor strategies to improve collection performance
- Partner with Collections Operations team to proactively solve problems
- Partner with engineering team to build new system enhancements
- Bachelor's Degree in Engineering, Mathematics, Statistics, Economics, Finance, or other analytical discipline. Master's degree preferred.
- 6+ years of experience in an analytical role in the financial services industry; 2+ years of experience in Collections Analytics role preferred.
- Advanced SQL skills, experienced with reporting automation tools, and familiar with Python, R, C++, or other tools to analyse large datasets.
- Advanced Microsoft Excel and PowerPoint skills
- Exceptional problem solving and analytical skills with the ability to maintain the highest standard of integrity, accuracy, and precision
- Excellent written and oral communication skills
- Experience managing projects across multiple departments, including the ability to plan, organize and execute the operational aspects of a strategy change
- Strong interpersonal and relationship building skills needed to manage partnerships with internal teams and external vendors
- Master's Degree in Engineering, Mathematics, Statistics, Economics, Finance, or other analytical discipline.