Job Description (Posting). This role is required to: Coordinate & Lead Technical discussions with IT Executives, IT SMEs, and End Users during (as appropriate): o Solution Defense & Business Case Presentationso Tool Capability and Enhancement Demoso Due Diligence, Planning & Designo Security Review, System Testingo UAT and Deploymento Post Deployment Hyper-Careo Value Realization & ROI discussions Take end to end technical accountability for all Digital Workplace(DWP) products that gets deployed for Clients Create and validate the solution design and technical architecture for DWP tools Presales discussion with BoM & Solution Defense Sign off with Customer Provide sizing, BOM and send financials to BFC for approval BAFO(Best and final offer) concurrence with Risks identified Validate SoW/MSA before deal Sign-Off Document infrastructure and technical requirements Create the technical task lists, sequence them, and identify associated efforts Document any associated risks, assumptions, issues, and dependencies in deployment Perform Ticketing Analysis to identify Automation use cases to drive value realization with tools Validate the overall timelines, key outcomes, and critical success factors Develop and update artifacts for Security Compliance review processes and compliance Adjust the solution, technical design, and activities according to customer calibration and discussions Formalized User Acceptance Testing sessions including remediation to technical design if required Configure and deploy the various DWP tools in customer environment and ensure they are successful Continue to review the ongoing deployment progress and ensure the compliance to program timelines Ensure the successful handover to operations / steady team post deployment hyper-care period Create custom dashboard, reports, and presentations for executive reviews Handle any technical escalations associated with deployed Technical Leads / SMEs in various projects Resolve technical, configuration, deployment, and enhancement issues associated with various technologies Continue to enhance own learnings and skills to handle additional / new tools in the scope Mentor, train and coach new resource(s) in the team on ongoing basis (1.) To assess the domain IT landscape assessment and Application portfolio optimization for gap analysis (2.) To study and define system requirements addressing stakeholder, portfolio concerns (3.) Creation of solution and architectural views (logical, conceptual, development, execution, infrastructure and operations architecture) (4.) To contribute towards whiteortechnical papers and knowledge base (5.) To ensure knowledge up-gradation and work with new and emerging productsortechnologies (6.) To manage Non Functional Requirement adaption for the solution Qualification B-Tech Skill (Primary) DWP-DWP Tools-Tools - Others
