SDO Authorizer - Branch Banking - Branch Banking
- Uttar Pradesh
- Permanent
- Full-time
- Responsible for servicing any walk-in customers of the bank irrespective of the segment/mapping.
- Regular generation of leads for NTB customer and cross sell.
- The SDO will act as a backup to the SO.
- Non-transaction related servicing at the Branch - Audit, Reconciliation of Branch Accounts
- Customer query resolution -
- Should have a desire to know and understand financial terminology
- Cross selling of financial products
- Exploitation of other business opportunities sensed.
- Providing quality of experience that will ensure retention and positive word-of-mouth.
- Post-graduate or graduate with appropriate experience.
- Primary motivation customer service through querry resolution
- A senior teller or branch operations person.