Job Title: Relationship Manager Company: Eureka Outsourcing Solutions (EOS) - Aditya Birla Process Location: Majiwada, Thane, Maharashtra 400607 Job Type: Full-Time | Work from Office Industry: BPO (BFSI Process)Job Description:Eureka Outsourcing Solutions is hiring Relationship Managers for their Aditya Birla BFSI process. This role involves managing customer relationships through inbound/outbound calls, focusing on sales or service within the BFSI sector.Key Responsibilities:- Handle inbound and outbound customer interactions professionally- Promote and cross-sell financial products and services (insurance, mutual funds, NBFCs, etc.)- Address customer queries and resolve concerns promptly- Maintain quality communication and adhere to call center standardsEligibility Criteria:Education: 12th Pass / GraduateExperience: Minimum 2 years of call center experience in the BFSI sector (NBFCs, banks, insurance, mutual funds)Gender Preference: FemaleCommunication: Must have English Versant 6 level (good communication skills mandatory)Job Details:Shift Timing: Day Shift | 9:30 AM to 6:30 PMWorking Days: Monday to SaturdayWeekly Off: 1 rotational offSalary: As per last drawn (Open Bracket)Interview Mode: Face-to-Face (ref:updazz.com)