IT System Support Analyst
Talent Smart
- Bangalore, Karnataka
- Permanent
- Full-time
💼 Job Type: Full Time
👨💻 Work Mode: Work From Office
📅 Experience: 5-10 Years
📧 Email Resume:
- Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 5-10 years of experience
- At least 4 years of proven experience as an IT System Support Analyst or similar role.
- Skilled in supporting internally developed software
- Skilled in implementing and supporting vendor software packages including software installation, configuration, maintenance and deployment.
- Skilled in troubleshooting and resolving software issues.
- Skilled in database management and query languages (e.g., SQL).
- Experience implementing cybersecurity best practices in application support.
- Skilled in testing methodologies and applying multiple levels of testing (Functional, Integration, and UAT)
- Experience working in a geographically distributed team following DevOps practices and agile methodologies like SAFe, Scrum, or Kanban. Ability to evaluate and prioritize requirements based on business impact and technical complexity.
- Excellent business analysis, problem-solving, and analytical skills, and attention to detail.
- Excellent communication and interpersonal skills, as well as being customer service-oriented