Customer Service Executive

• Communicate with new customers and existing core customers for their feedback, queries and responding on the queries received.

• DSR and documentation formalities, liasioning with port staff and liner to execute the final delivery.

• Knowledge of MS Excel required.

• Fulfill responsibilities of a Customer Service Specialist as outlined in the position description.

• Manage daily customer service activity within their respective customer servicing cluster.

• Export, import documentation, export materials dispatch handling till delivery, pricing, overseas communications, client meeting, sales budget decisions

• Handling Sea, Air import/Export shipment from booking at origin till shipment delivery

• Co-ordination with CHA/Freight Forwarders/Exporters

• Placing booking with Shipping Line.

• Monitoring the Proper Flow of DSRs to all the Local Suppliers.

• Coordinating shipments with various branches, associates agents and shipping lines.

• Experience: 2 to 10 Year.
• Education : Any Graduate
• Specilization : b.com...
• Skills :

• Industry Type : Courier / Transportation / Freight / Warehousing
• Status : Not Disclose.

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