Job DescriptionWe are currently looking for candidates for the Tamil and Malayalam Voice Process.Eligibility Criteria:- Any graduate ( with arrears or dropouts will be considered)- Any diploma graduate- Good communication skills in Tamil and Malayalam - Flexibility to work in rotational shifts and take rotational week-offsJob Description:- Handle inbound customer calls with professionalism- Address queries, complaints, and service requests- Document customer interactions and details accurately- Stay updated on company products, services, and policies- Collaborate with team members to ensure customer satisfaction- Adhere to internal standards and guidelines for call handlingBenefits:- Career growth and development opportunities- Comprehensive training programs- Friendly and supportive work environment- Employee retention incentives (ref:updazz.com)
