Say hello to possibilities.It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role.First, a little about us, we’re the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.We’re a $2 billion company that’s growing at 30+% annually.We are currently looking for a Security Operations Center Analyst, and the key responsibilities are the following:Security Operations Center AnalystJob Type: Full-TimeLocation: BangaloreDepartment: SecurityThis is a great opportunity to work at a rapidly growing, market leading Unified Communications as-a-service company. RingCentral provides Voice-over-IP (VoIP), hosted PBX, voicemail, SMS, e-fax, and HD video meeting solutions for business.About this role:As a SOC Analyst at RingCentral, your primary responsibilities are to implement a comprehensive security monitoring, incident response and threat intelligence program for RingCentral’s global cloud service, corporate and development environments. You will also be collaboratively providing feedback to improve security operations processes, generating actionable analysis and threat intelligence from tools, logs, and other data sources, ensuring strong documentation is in place to support ongoing SOC activities, and reporting your observations to other Security, Operations and IT personnel.Successful Candidates will:Have proven skills in application security, security monitoring, incident response and intrusion analysisHave strong knowledge of the diverse methods and technologies used to attack web/mobile/desktop applications, SaaS infrastructure, and dataThink critically, work well under pressure, and possess strong analytical, written, verbal, and interpersonal skillsDemonstrated track record of quality processes in candidate’s work historyBe strongly self-motivated with an aptitude for both individual and team-oriented workHave experience following and refining standard operating procedures and playbooksResponsibilities:Monitor security events, analyze and investigate alarms, and maintain day-to-day operational activities of a secure cloud environmentEngage teams within and outside of RingCentral to mitigate and resolve casesMaintain relevant documentation and audit artifactsIdentify and track suspicious system activityIdentify trends and patterns, and present them to Security Engineers to enhance our processes and systemsThis role participates in on-call rotationsQualifications / Requirements:2+ years in a security engineering, SRE, or SOC roles in a cloud services environmentExperience with SIEMExperience investigating security incidentsBasic knowledge AWS or GCPExperience with IDS, case management, and related tools and practicesExperience with Linux, RedHat preferredBasic knowledge of broad security topics such as encryption, application security, malware, ransomware, etc.Knowledge of network, VoIP and web related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS, SIP, RTP)Preferred Skills/Experience:Any combination of the following certifications:GCIA (GIAC Certified Intrusion Analyst)GCIH (GIAC Certified Incident Handler)GCFA (GIAC Certified Forensic Analyst)GNFA (GIAC Certified Network Forensic Analyst)GCFE (GIAC Forensic Examiner)GASF (GIAC Advanced Smartphone Forensics)GICA GCTI (GIAC Certified Cyber Threat Intelligence)GPEN (GIAC Certified Pentester)GWAPT (GIAC Certified Web Application Pentester)GPYC (GIAC Certified Python Coder)OSCP (Offensive Security Certified Pentester)Experience using Crowdstrike, Cloudflare, FirePower, Splunk, ELK, Imperva, Syslog, packet capture, and Windows Event Log tools and similar toolsKnowledge of current hacking techniques, malicious code trends, botnets, exploits, malware, DDoS, and data breach eventsStrong knowledge of Microsoft WindowsExperience automating security tasks, including scripting, programming and/or SecDevOpsExperience working with global teams
