Analyst- Claims
AXA XL
- Bangalore, Karnataka
- Permanent
- Full-time
Gurgaon, Haryana, IndiaAs a Claims Analyst, you ‘ll perform various functions which primarily involve analyzing, advising, and managing claims for various lines of business. The emphasis of your job is on reviewing claims filed by policyholders for completeness and accuracy, as well as establishing that the damages are covered by their policies. It also entails maintaining updated records and preparing required documentation.DISCOVER your opportunity
What will your essential responsibilities include?· Make sure the eligibility for claims is reasonable and correct by analyzing claims and supporting documentation.· Adjudicate claims activities like setting up new claims, making payments, refunds, updating reserves, adding vendor details, etc. in Legacy as well as a new environment called Global Claim System (GCS).· Collect accurate information and documents to proceed with a claim.· Liaising with Claim handlers onshore, brokers, and underwriters.· Manage all administration aspects of the claim.· Adhere to legal requirements, industry regulations, and customer quality standards set by the company.· Ensuring good customer service for the client.You will report to Assistant Manager.QualificationsSHARE your talent
We’re looking for someone who has these abilities and skills:Required Skills and Abilities:Although this opportunity is open to all graduates, the following degree/certifications may increase your chances:· MBA in Insurance.· PG Diploma in General Insurance.· Advanced Diploma in Insurance.· Associate in Insurance.· CERT CII.Desired Skills and Abilities:· Attention to detail – you will need to make sure that all conditions of a claim are met to make sure that the claim can be processed and validated.
- Excellent interpersonal and customer service skills.
- Communication skills and confidence when dealing with people, often in difficult circumstances.
- An analytical mind, active listening skills, and the ability to hit deadlines.
- Ability to use initiative and work in a team.
- Ability to work calmly under pressure.
- Working knowledge of computers and computer programs such as Excel, Outlook, PowerPoint, and Word.
- Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability, and inclusion with 20 Chapters around the globe
- Robust support for Flexible Working Arrangements
- Enhanced family-friendly leave benefits
- Named to the Diversity Best Practices Index
- Signatory to the UK Women in Finance Charter
- Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
- Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
- Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
- AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.