Role & responsibilitiesEnsure timely achievement of collections targets by formulating & executing collections strategy- Recruit and train the collections team for effective collections & recovery- Monitor & review the activities of the regional collections teams for the achievement of collections targets- Ensure adherence to collection processes in the region, i.e., system allocation, tracking, monitoring delayed cash deposition; identifying & reporting fraudulent practices- Implement collection strategies at the regional level for efficient collections and recovery of outstanding loans- Authorize payouts and roll out collection payout structure policy- Monitor and ensure adherence to collection process and take preventive action against erring agencies / agents; discontinue agencies based on performance- Partner with regional sales & credit team to ensure quality sourcing- Identify trouble spots and implement collection related programs
