EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.We are seeking a seasoned Senior Business Operations Specialist with a strong technical background in the FileNet platform. This role requires an individual who can effectively analyze, design, and deliver workflow solutions while ensuring seamless business operations. The ideal candidate will possess extensive experience in incident management, software releases, and effective stakeholder communication.ResponsibilitiesWork according to UK business hoursAnalyze issues and provide technical fixes for business usersDesign, develop, and deliver workflows and business changes on the FileNet platformExecute software releases as part of the Release and Change processInvestigate and resolve incidents or problemsAdminister operations on FileNet platforms, including Case ManagerMaintain effective communication with technology and business stakeholdersUpdate and maintain documentation for required functionsSupport FileNet deployment activities, including after business hours on a periodic basisRequirements5+ years of relevant working experienceProficiency in using FileNet 5.5 and its APIExpertise in developing REST web services and experience with Java APIBackground in designing and developing FileNet workflows using case builder toolCapability to perform FileNet administration activities using admin toolsCompetency in supporting release processes after business hours as neededStrong communication skills to coordinate with teams and business stakeholdersWe offer/BenefitsOpportunity to work on technical challenges that may impact across geographiesVast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certificationsOpportunity to share your ideas on international platformsSponsored Tech Talks & HackathonsUnlimited access to LinkedIn learning solutionsPossibility to relocate to any EPAM office for short and long-term projectsFocused individual developmentBenefit package:
Health benefits
Retirement benefits
Paid time off
Flexible benefits
Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)