Associate-Cash Apps

Bangalore, Karnataka
Permanent
Full-time

10 days ago

At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where ,Health for all, Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us. If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice.Associate-Cash AppsPOSITION PURPOSE:The Process Associate will have to ensure efficient, timely and accurate operations and monitoring of standard and special requests by providing high quality services to our internal and external customers.Additional duties will focus on customer queries, dispute resolution and monitoring of customer accounts.YOUR TASKS AND RESPONSIBILITIES:

Maintenance of customer accounts, support and follow up on topics within workflow systems
Managing inbound/outbound queries (calls/mails, others) from external customers
Identifying customers' needs, clarifying information and providing solutions
Record, verify and execute transactions according to process documentation and monitor process exceptions
Ensure all the ICS controls are performed on timely manner.
Process improvement ideas and support team in completing the value-added projects.
Identify process gaps/ issues/ challenges and coordinate with the respective stakeholders and SPA to fix it proactively.
Perform all daily operation activities from cash posting to clearing. Ensuring to achieve the TAT, KPI's, Customer service and experience as prime importance
Demonstrate teamwork spirit and the right work ethics with integrity and discipline, along with also keeping the ability to adapt, learn and develop during the role.
Flexibility to adapt to the future changes in the organization related to processes/projects.

WHO YOU ARE:

Preferably a university degree or equivalent, especially with focus on Administration/Finance or Business Administration. Alternatively, an equivalent progressive working experience
2-4 years of experience in Accounts Receivable preferably or other related Order-to-Cash processes
Good communication and interpersonal skills
Advance MS Office tools
Experience with ERP systems. SAP experiences
Customer oriented
Ability to prioritize, analytical skills, can-do attitude and ability to multi-task
Accounting knowledge beneficial

KEY WORKING RELATIONS:

All Employees in the region, country or company (business partners)
GPO's
Operational Manager
Team Leads
Trainers
Process Experts
Accountants

Ever feel burnt out by bureaucracy? Us too. That's why we're changing the way we work- for higher productivity, faster innovation, and better results. We call it Dynamic Shared Ownership (DSO). Learn more about what DSO will mean for you in your new role hereBayer does not charge any fees whatsoever for recruitment process. Please do not entertain such demand for payment by any individuals / entities in connection with recruitment with any Bayer Group entity(ies) worldwide under any pretext.Please don't rely upon any unsolicited email from email addresses not ending with domain name “bayer.com” or job advertisements referring you to an email address that does not end with “bayer.com”. YOUR APPLICATIONBayer is an equal opportunity employer that strongly values fairness and respect at work. We welcome applications from all individuals, regardless of race, religion, gender, age, physical characteristics, disability, sexual orientation etc. We are committed to treating all applicants fairly and avoiding discrimination.Location: India : Karnataka : Bangalore
Division: Enabling Functions
Reference Code: 866130
Contact Us
+ 022-25311234

Bayer

Apply Now