L&D Specialist
Hitachi
- Hyderabad, Telangana
- Permanent
- Full-time
- Delivery of globally consistent professional learning courses from Global curriculum for all employees in India including new college graduates and people managers. Training for people managers will include delivery of a 12-part manager curriculum including coaching mindset course and Clifton Strengths®.
- Delivery of locally required learning programs as needed. This may include customer services skills, and other professional development skills. Occasionally, to a lesser extent, facilitation of other activities e.g. team building
- Collaborates with Global Professional Dev team on design and development of learning programs as needed
- Ensures quality of training delivery. Gathers learner feedback and provides feedback to trainers and facilitators. Provides feedback to Instructional Design Team.
- Ensures relevant training events are added to our learning management system to enable enrolment and tracking.
- Ensures the coordination of all logistics and planning for learning events.
- Gathers and reviews feedback and identifies opportunities for expansion and improvement of services.
- Actively promotes the use of self-paced learning content from our on-demand learning platform Percipio
- Actively promotes the use of our internal SharePoint site for L&D information and guidance.
- Responds to inquiries from local employees/learners, and provides guidance on potential solutions for their development needs.
- Ensures planning and conducting of the New Employee Orientation program for new joins in India.
- Provides Communication as required in alignment with Global L&D communications.
- Coaching skills and experience required. Ideally evident through the attainment of at least one of these certifications: ICF (International Coaching Federation), any 360-degree feedback, personality style instruments such as DiSC, MBTI, Kiersey Temperaments, True Colors), Gallup Strengths®.
- Training facilitation excellence, with experience leading learning events for all levels, from entry to executive level. Experience should includes delivery of soft skills training/facilitation for people managers.
- Familiar with use of digital tools for delivery of interactive virtual training, ideally MS Teams
- MS Office proficiency: Outlook, Word, Excel and PowerPoint
- Instructional design experience preferred that relates to designing and developing course for live in-person or virtually delivered training.
- Knowledge and experience in conducting Learning needs identification and analysis
- Possesses knowledge of training methodologies
- Experience of managing people
- Education - master's degree, in education, psychology or similar subject preferred.