Customer Onboarding Strategist, Acquisitions, Google Customer Solutions (Hindi)
- Bangalore, Karnataka
- Permanent
- Full-time
- Bachelor's degree or equivalent practical experience.
- 3 years of experience in a customer-facing role, including consultative business.
- Experience in business, media account management, or the advertising industry.
- Ability to communicate in English and Hindi fluently.
- 2 years of experience working in a digital agency, with a Google product focus.
- 2 years of experience in the TV or media industry.
- Ability to proactively reach out to customers/cold calling, helping customers to add value to their business.
- Excellent written and verbal communication skills.
- Ability to communicate in Kannada, Tamil, Telugu, and Malayalam fluently.
- Manage a new customer portfolio to set them up with their digital advertising journey.
- Deliver against assigned customer goals while prioritizing and delivering an outstanding onboarding experience.
- Work cross-functionally with Sales, Product, and Program teams to deliver seamless customer handovers.
- Implement creative ways to improve our customer relationships. Tailor and share performance-enhancing suggestions and promote other Google products.
- Provide strategic advice to help our advertisers.