CONSULTANT
HCLTech
- Chennai, Tamil Nadu
- Permanent
- Full-time
Monitoring and responding on alerts / Incidents / Outbreaks
First level co-ordination, fixing outdated virus definition issues, initial agent troubleshooting, threat related problems and running threat removal tools on endpoints.
Monitor Servers and workstations System Status and update virus definition.
Ensure the scans are run as per defined schedule.
Installation/upgradation of client on Servers and Workstation with help of Wintel team
Health & Performance monitoring of endpoint Security Management server
Co-ordination with Support Vendor/ OEM for Product and Malware related issues
Cleaning of de-commissioned/offline endpoints
Do coverage compliance on agreed timeline and ensure all the devices are installed and protected by Symantec endpoint Security.
Analyze and Remediate threat Infection on endpoints.
Manage and support low and medium priority Incident/Request/Changes related to Symantec Endpoint Security
(1.) To clealry understand the client's cybersecurity environment and respective technological products. (2.) To identify and mitigate cybersecurity gaps in the client's environment and Skill Enhancement (3.) To complete assigned projects and tuningortechnical enhancement activities within the agreed timelines and support in the maturation of client's security postureorcomplianceorprocesses through idea generation and value creation. (4.) To analyse security concerns in Change Management Process and implement tools for Cyber Security improvement. (5.) To investigate cybersecurity incidents, perform RCA, work and coordinate with teams for all the ongoing critical security issues. (6.) To enable knowledge transfer through creationor maintenance of process documents; and training for specific tools to ensure all team members are updated on the tools and processes used (7.) To update client and stakeholders on current project progress and ongoing critical issues