Posting Description Within the Corporate Investment Bank, the Wholesale KYC Operations Markets Middle Office plays a critical role in ensuring that as an organization, we are compliant with multiple regulations, in order to protect the bank's reputation and financial assets. This team operates in close partnership with Clients, Business, Operations, Credit, and Compliance to provide efficient and timely on-boarding of new/existing client relationships to the JP Morgan infrastructure. Job Summary The Middle Office partner will be responsible for managing the Front Office relationship for business requests for KYC Onboarding, Remediation and Renewals. The Analyst will be required to facilitate the end to end client onboarding process, ensuring all due diligence documentation is sourced and delivered to the KYC Production team to incorporate into the KYC platform. Role will also involve leveraging AI to enhance the KYC process. Key Responsibilities: Manage new business and KYC periodic refresh requests liaising with Front Office and facilitating the KYC process end-to-end Act as an Subject Matter Expertise and Due Diligence expert to guide clients through the KYC requirements and variation of documents which may fulfil due diligence requirements Conduct in-depth analysis on the ownership structure of the client on publicly available sources (not limited to company registries) or client documentation, and seek additional confirmation or approvals as required Work closely with Business and Clients as required, to obtain all necessary supporting evidence for full KYC due diligence Follow up with KYC production teams to ensure onboarding is completed within agreed timeframes Liaise regularly with the business to conduct workload planning, review status of key onboardings and prioritize open requests Frequently interact with key stakeholders such as Legal, Compliance, Credit and Operations to develop strong partnerships, eliminate roadblocks and ensure continuity of information flow across the groups Manage workload and priority items and ensure timely escalation of key risks/issues to management Keep informed of any changes to processes and procedures, regulatory change and ensure open verbal dialogue with colleagues across the region Identify and execute process enhancements and opportunities including leveraging AI, provide guidance and support on key process and technology initiatives to the business Required Qualifications, Capabilities & Skills: Minimum3years of relevant experience in KYC / Onboardingfunctions, preferably within the banking industry Experience with KYC in Corporate and Institutional Banking is preferred B.S. Degree or equivalent A working knowledge of KYC/Compliance/AML procedures and standards is essential Knowledge of multiple client types (i.e. Corporates, SPV, Trust, Funds, FI's. etc.) Knowledge of financial industry with in-depth expertise in various lines of business (Corporate Investment Bank and heritage lines of business) Strong verbal and written communication skills in English. Knowledge of other Asian languages will be a plus Proficiency in Mandarin language is an added advantage as the incumbent may have to review and translate documents in Mandarin Resilient interpersonal skills, ability to partner with internal stakeholders, influencing and negotiating effectively with business partners and clients Strong time management, organizational, customer service and relationship management skills Preferred Qualifications, Capabilities & Skills : Client focused whist maintaining a strong controls mind-set and focus on quality Prior experience of adhering to controls and compliance standards Ability to grasp/learn concepts and procedures quickly Basic to intermediate Microsoft Office skills
