Executive - Cusomer Support - Voice Process - Sports Products (0-3 yrs) Bangalore (After-Sales/Customer Service)
BlackHardStone
Bangalore, Karnataka
Permanent
Full-time
2 months ago
CUSOMER SUPPORT EXECUTIVE VOICE PROCESS ( DECATHLON SPORTS ) - Handle inbound customer calls for online order support- Resolve queries regarding order tracking, returns, payments, etc.- Ensure high levels of customer satisfaction and first-call resolution- Communicate effectively in Hindi (North Hindi dialect preferred) and EnglishRequirements:- Good communication skills in both Hindi and English- Versant score of 4 or above- Basic computer knowledge and typing skills- Willingness to work in a rotational week-off schedule- Freshers and experienced candidates are welcome (ref:updazz.com)