
Growth Enablement Cold Chain Logistics
- Mumbai, Maharashtra
- Permanent
- Full-time
- Have a fair grip of the customer's business and strong stakeholder management skills to lead the customer conversations towards closure
- Collaborate with the sales team to prepare for and participate in customer meetings and product demonstrations.
- Ability to represent CCL product in the market to drive discussions
- Understand customer requirements and map them to the appropriate products or solutions. Provide technical explanations and confidently answer product-related queries during the sales cycle.
- Customize presentations and pitch decks based on the client’s industry and business use case.
- Gather client feedback and communicate insights to for continuous improvement.
- Maintain strong product knowledge and stay updated on new offerings, industry trends, and competitor offerings.
- Help identify opportunities for upselling and cross-selling based on client pain points and solution fit.
- Identify and pursue new business opportunities through prospecting, cold calling, networking, and market research.
- Develop and maintain a strong pipeline of qualified leads and potential clients.
- Present and promote freight forwarding services (air, sea, road, warehousing, customs clearance) to new and existing clients.
- Prepare and deliver compelling sales presentations and proposals tailored to customer needs.
- Negotiate terms of service with customers and close sales agreements in line with company policies.
- Collaborate with operations, pricing, and customer service teams to ensure smooth onboarding and service delivery.
- Monitor market trends, competitor activities, and customer feedback to adapt strategies accordingly.
- Meet and exceed individual and team sales targets and KPIs.
- Maintain accurate and up-to-date CRM records of all sales activities.
- Attend industry events, exhibitions, and trade shows to enhance brand visibility and generate leads.
- Progression within this stream reflects increasing depth of professional knowledge, project management capability, and the ability to influence others.
- Sales / Business Development experience
- End-to-End Ocean Freight experience
- Relevant product experience
- This role involves commercial and technical discussions
- Freight Forwarding background
- Strong Customer Engagement skills
- Industry knowledge
- Excellent Communication skills
- Pharma industry experience
- Solution or Solution Engineering background