Network & Security Administrator Working knowledge in Administration L2 6 + years of relevant experience Experience8+ yearsRoleNetwork AdministratorCertificationsCCIE, CCNP, CCNA & ITILHands on TechnologiesNexus, TCP/IP Networking, Routing protocols EIGRP, OSPF, BGP, VPN, IPSEC, Multicast, VoIP, MPLS, DM VPN, Switching, Wi Fi, F5 load balancer, Riverbed, PaloAlto, Cisco ASA & WAF firewalls, Cisco ACI.Role DescriptionThe role holder is responsible for managing the Network Infrastructure and Network team as well. He will ensure that operational stability and service availability remain a priority at all times. He will be leading the Network team.Qualification & Experience B. Tech / BE / B.Sc / Diploma 6+ years of relevant experience Experience in Technology Experience in handling multinational customers Having experience in onsite / offshore / offsite delivery modelsSkills Required 5 7 years experience in the troubleshooting and performance management of data infrastructure networks Customer service skills and client focus Hands on experience troubleshooting Cisco routers & switches, Foundry/Brocade L2/L3Switches, Force10 and HP L2 switches Knowledgeable in the following data circuit technologies TDM, MPLS, Ethernet, EoSDH and POS Expert knowledge in service provider level networking with knowledge in TCP/IP, Routing Protocols (OSPF and BGPv4, RIP etc). Specific knowledge of BGP, OSPF and IP protocols in MPLS & none MPLS Environment Experience working on CoS, QoS, WRED and related quality of service parameters Good understanding of high availability fundamentals (HSRP and VRRP) Hands on experience on Load Balancers ( Cisco , Citrix Netscaler, Radware and F5) Hands on experience of LAN switching technologies: STP, Trunking, Ether channel Expert Knowledge of VPN technologies and IPSec and GRE protocols Understanding of network protocols like FTP, TFTP, NTP, SNMP, DNS, DHCP Organizational and problem solving skills Self driven and motivated to achieve success Must have excellent communication and inter personal skills Should be able to handle teams Assertive In Communication ROLES AND RESPONSIBILITIES Troubleshooting major issues and providing the RCA Proactively monitor the health and performance of network Analyze network performance for efficiency of operation and possible improvements Resolving Day to Day issues in network. Trend Analysis and Plan for Action for recurring issues Coordinating/Managing with respective vendors for link management. Incident Management: take lead role in co ordination and communication between technical second/ third level support teams in system critical situations Ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations Responsible for team policies and procedures ,team work assignments, schedules, ,directing and monitoring work efforts on a daily basis Identifying resource needs, performing quality review and team performance Worked with industry standard processes relating to change management and governance, such as ITIL Assist in define, break down the project scope, manage the project tradeoffs Constantly reassess the support team s performance and make adjustments as necessary Collaborate with key technology partners to drive forward improvements in Project Provide necessary support and guidance to the team to ensure optimal performance Periodic communication to team, customer/sponsor, users, and stakeholders with regard to project status reporting Monitor and evaluate progress of the project and defects Prepare and Review project technical documents Ensure timesheets entry and completion of invoicing process on or before the deadline Influence customer perception positively
