Associate Team Lead- Continuous Improvement
Bunge
- Mohali, Punjab
- Permanent
- Full-time
- RPA Coding by Using Automation Anywhere RPA Tool (A360)
- Intelligent document processing knowledge with working experience on IQBOT or Document Automation
- Working with Programme manager, RPA Solution architect and BOT Control Room Manager, they select and prioritize projects to ensure work aligns with strategic goals
- Provide training to other team members on RPA Automation techniques as and when as per requirement
- Provide enhanced level of customer service to internal and external groups
- Manage RPA document archiving process and Reusable Object repository
- Ensuring common Reusable RPA Objects are applied to all RPA Automation Projects and leading practices are adopted through staff training and system enhancements
- 3 - 5 years of work experience in Automation Anywhere A360 RPA Development role with Leading BPO / SSC
- Minimum Education Qualification - Graduate
- Automation Anywhere RPA Trained from reputed organization / Institute
- Basic process knowledge in F&A Operations
- Ability to provide high quality level of customer service
- Strong written & oral communications skills in English. Knowledge of Asia languages added advantage.
- Strong problem solving & organization skills
- Excellent computer skills and competency in Microsoft Office (Word, PowerPoint, Excel, Outlook, Access, MS SQL)
- Deliver at least 5 RPA Process Automation Projects
- Experience working in a BPO/ SSC setup a distinct advantage
- Prior experience in managing RPA Process automation with high transaction volumes and good knowledge of associated controls and procedures
- Problem solving experience, i.e. root cause analysis, options identification and evaluation
- Putting Customers First
- Problem Solving Attitude
- Performing through our People
- Delivering Results
- Managing a Changing Environment
- Making a Personal Difference
- Communicating for Impact
- Strive to enable organizations to become more self-sufficient and self-sustaining in process improvement endeavors