Manager, SAP Release Management
- Hyderabad, Telangana
- Permanent
- Full-time
The Manager, SAP Release Management will be responsible for overseeing the planning, execution, and deployment of SAP releases, ensuring minimal disruption to our business operations and maximum value delivery to stakeholders. The SAP Release Manager will work closely with cross-functional teams, including development, quality assurance, and operations, to ensure seamless release cycles and effective communication of release plans and status.Your Role Accountabilities:RELEASE PLANNING, EXECUTION & DEPLOYMENTDevelop and maintain the organization's release management process for the SAP eco system.Collaborate with development and functional teams to plan and prioritize SAP releases, ensuring alignment with business needs and strategic objectives.Develop and maintain release roadmaps, identifying dependencies, risks, and potential issues.Create release packages and schedules, release calendar, including timelines, milestones, and critical path activities.Lead the execution of SAP releases, ensuring timely completion and minimal impact on business operations.Coordinate with development and functional teams to validate release artifacts, including code, configurations, and documentation.Manage release lead times and cut-off times, ensuring timely completion and minimal impact on business operations.Develop and maintain deployment plans, including scripts, tools, and processes for deploying SAP releases to production environments.Participate in CAB review approvals, ensuring effective communication and minimal disruption to business operationsEnsure compliance with SAP deployment best practices, security protocols, and regulatory requirements.Ensure all stakeholders are trained and aware of the release management processCOMPLIANCE & AUDIT READINESSEnsure all activities comply with SOX, and internal audit requirements.Maintain traceability and documentation for all release activities.Identify and mitigate risks associated with SAP releases, including technical, business, and reputational risks.Develop and maintain risk registers, tracking risks and mitigating actions.SAP SOLUTION MANAGER & CHARMDesign, Configure, and test Solution Manager connections across the SAP landscape - SAP ECC, SAP S/4 HANA, BW/4 HANA, GRC etc.Design and implementation of Charm workflowTroubleshoot, analyze and resolve CSOL/Retrofit/Downgrade Protection issuesDesign and setup Change cycles, Change types etc.Identify Solution Manager related issues, design and delivery of resolution and improvement plans to address these issuesLead the Solution Manager system upgrade and system consolidation projects in close collaboration with Basis team, lead regression testing and validationLead the ongoing support of the change and release management processes in Solution Manager including end user training, process flow monitoring and error resolutionMaintain documentation, standard operating procedures, and knowledge base related to Solution Manager and Release Management processesPEOPLE MANAGEMENTProvide guidance, support, and feedback to team members to help them grow professionally and personally.Identify areas for improvement and develop personalized development plans to enhance skills and knowledge.Foster a culture of continuous learning and innovation, encouraging team members to take ownership of their work and share their ideas.Qualifications & Experiences:10+ years of experience in managing SAP releases and related activities in SAP implementations as well as production support7+ years of experience in Solution Manager administration and configuration with a focus on ChaRM and Transport Management4+ years of experience in using ServiceNow change management processes5+ years of experience leading a team1 year experience with SAP Cloud ALM and SAP BTP CTMSMedia, entertainment or streaming services industry experience a plusSuperior analytical and problem-solving skillsExpert user of Microsoft Office (Excel, PowerPoint, Word) to prepare all documents, presentations and briefingsExcellent written and verbal communicationSuperb relationship building skillsWork collaboratively w/small teamsAbility to handle multiple assignments concurrentlyAbility to work flexible schedules and available for working various shifts, including nights, weekends, and holidays.Able to work overtime and on-call rotations as neededNot Required but preferred experience:1+ years of experience in SAP Cloud ALM and BTP CTMSKnowledge of and passion for media, entertainment, and technology industries (including key players, growth trends and drivers, new media models, industry structure, etc.)Familiarity with streaming and similar products/servicesExperience working in a global companyComfortable in working in highly iterative and somewhat unstructured environmentHow We Get Things Done…This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our for instructions to submit your request.