Job Description Minimum Qualification: MBA or PGDM Preferred Experience: 3 - 6 Years of relevant experience in sales and retail operations Location: Thiruvananthapuram Preferred Industry: Retail, Textile & Apparel, FMCG Preferred skill - Store planning and development, time management, team management, sales, store operations, competition mapping, store management, Franchise management, Merchandise planning. Key Result Areas Financial Aspect Improve the profitability of business & Increase Revenue. Achievement of franchisee return of investment. Weekly billing to AFS Buy-n-Sell stores & achieve primary sales. Franchisee Management Key relationship manager with the franchisee on operational aspects and ensuring compliance on SOPs etc. Encouraging investment from franchisees. Merchandize Management Merchandise Buy planning process with franchisees with strong focus on product mix and regional nuances on consumer choices. Ensure freshness in stores with adequate days of count. Store Operations PSOP Excellence: Undertakes regular store audits and improve on gaps. Monitor operations & Ensure compliance adherence with respect to cash management, Stock Management, Cost management, housekeeping, staff attendance. Drive activations to improve KPI and overall staff excellence. Understanding Consumer needs Information Collection- Ensure compliance to the procedures and a high rate of registration. Information Analysis- Understand the difference in the consumer make up between stores and utilize that knowledge to help the business customize its strategies for the stores. Develop rapport with top customers (approx 20) of every store. Marketing To drive marketing campaigns for stores through BTL activations and close working with Brand marketing teams. Drive customer relationship management campaigns and build customer loyalty.
