Specialist Dental

Gurgaon, Haryana
Permanent
Full-time

1 month ago

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.Job Description:Are you ready to shine?At Sun Life, we empower you to be your most brilliant self.Who we are?Sun Life is a leading financial services company with history of 150+ years that helps our clients achieve lifetime financial security and live healthier lives. We serve millions in Canada, the U.S., Asia, the U.K., and other parts of the world. We have a network of Sun Life advisors, third-party partners, and other distributors. Through them, we’re helping set our clients free to live their lives their way, from now through retirement. We’re working hard to support their wellness and health management goals, too. That way, they can enjoy what matters most to them. And that’s anything from running a marathon to helping their grandchildren learn to ride a bike. To do this, we offer a broad range of protection and wealth products and services to individuals, businesses, and institutions, including:

Insurance. Life, health, wellness, disability, critical illness, stop-loss, and long-term care insurance.

Investments. Mutual funds, segregated funds, annuities, and guaranteed investment products

Advice. Financial planning and retirement planning services

Asset management. Pooled funds, institutional portfolios, and pension funds With innovative technology, a strong distribution network and long-standing relationships with some of the world’s largest employers, we are today providing financial security to millions of people globally.

Sun Life is a leading financial services company that helps our clients achieve lifetime financial security and live healthier lives, with strong insurance, asset management, investments, and financial advice portfolios. At Sun Life, our asset management business draws on the talent and experience of professionals from around the globe.Sun Life Global Solutions (SLGS)Established in the Philippines in 1991 and in India in 2006, Sun Life Global Solutions, (formerly Asia Service Centres), a microcosm of Sun Life, is poised to harness the regions’ potential in a significant way - from India and the Philippines to the world. We are architecting and executing a BOLDER vision: being a Digital and Innovation Hub, shaping the Business, driving Transformation and superior Client experience by providing expert Technology, Business and Knowledge Services and advanced Solutions. We help our clients achieve lifetime financial security and live healthier lives – our core purpose and mission.Drawing on our collaborative and inclusive culture, we are reckoned as a ‘Great Place to Work’, ‘Top 100 Best Places to Work for Women’ and stand among the ‘Top 11 Global Business Services Companies’ across India and the Philippines.The technology function at Sun Life Global Solutions is geared towards growing our existing business, deepening our client understanding, managing new-age technology systems, and demonstrating thought leadership. We are committed to building greater domain expertise and engineering ability, delivering end to end solutions for our clients, and taking a lead in intelligent automation. Tech services at Sun Life Global Solutions have evolved in areas such as application development and management, Support, Testing, Digital, Data Engineering and Analytics, Infrastructure Services and Project Management.We are constantly expanding our strength in Information technology and are looking for fresh talents who can bring ideas and values aligning with our Digital strategy.Our Client Impact strategy is motivated by the need to create an inclusive culture, empowered by highly engaged people. We are entering a new world that focuses on doing purpose driven work. The kind that fills your day with excitement and determination, because when you love what you do, it never feels like work. We want to create an environment where you feel empowered to act and are surrounded by people who challenge you, support you and inspire you to become the best version of yourself. As an employer, we not only want to attract top talent, but we want you to have the best Sun Life Experience. We strive to Shine Together, Make Life Brighter & Shape the Future!What will you do?

Review complex claims and estimates for completeness and follow processes for incomplete information on claims

Assess and adjudicate complex claims and estimates

Assessing includes studying dental information and plan provisions, researching, documenting results and communicating verbally and or in writing with the client (member/sponsor) to obtain additional details in order to make an informed decision

Meet production and quality standards set for individuals, teams and department (timeliness, quality and service)

Handle external and internal inquiries via written correspondence, e-mails and telephone as required

Participate in departmental projects as required

Work in conjunction with the Dental Consultant on contentious cases, and with other departments/offices within the company in order to meet customer expectations Our engineering career framework helps our engineers to understand the scope, collaborative reach, and levers for impact at every job role and defines the key behaviors and deliverables specific to one’s role and team and plan their career with Sun Life.

Your scope of work / key responsibilities:

Review complex claims and estimates for completeness and follow processes for incomplete information on claims

Assess and adjudicate complex claims and estimates

Assessing includes studying dental information and plan provisions, researching, documenting results and communicating verbally and or in writing with the client (member/sponsor) to obtain additional details in order to make an informed decision

Meet production and quality standards set for individuals, teams and department (timeliness, quality and service)

Handle external and internal inquiries via written correspondence, e-mails and telephone as required https://sunlifefinancial.sharepoint.com/sites/ASC/ECF

Key Qualifications and experience:

Diploma in Dental Hygiene (CEGEP/College or University

Experience working in a dental clinic

Strong knowledge of Group Insurance - Dental claims

Customer service oriented

Excellent communication skills both verbal and written

Excellent problem solving skills

Self motivated

Team Oriented

Ability to work in a changing environment

Decision-maker

Open to retroaction and giving feedback

Bilingualism (French and English, verbal and written) nice to have

https://sunlifefinancial.sharepoint.com/sites/ASC/ECF Primary Location: Gurgaon/Delhi Schedule: Shift 1:30 to 10 PMJob Category: Medical ServicesPosting End Date: 29/09/2025

Sun Life Financial

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